Running a daycare center is a rewarding yet demanding job. Parents entrust you with their most precious possessions, their children, and they expect nothing less than the best. But what happens when potential parents call to inquire about your services and no one answers? Unfortunately, that missed call could mean a missed opportunity to welcome a new family into your daycare community.
“The first time we missed a call from a potential parent, it cost us an enrollment. We didn’t realize how crucial it was to answer every single call, no matter the time of day,” shares a daycare owner from Sunshine Tots Daycare.
Why Missing Calls Matter
- Parents Expect Immediate Responses: Studies show that 82% of consumers expect a response within minutes. Waiting for a callback can be frustrating for parents who are juggling work schedules and need answers quickly.
- Wasted Marketing Dollars: Did you know that 48% of lead budgets are wasted on leads that are never contacted back within an hour? For daycare centers, this means your marketing efforts go down the drain if no one answers the phone.
- Lost Trust and Reputation: 39% of new potential business calls go to voicemail, and this number shoots up to 100% for after-hours calls. If your daycare doesn’t answer the phone, parents might think you’re not reliable, leading them to choose a competitor.
Your 24/7 Enrollment Booster!
Imagine a service that can answer all your calls, handle inquiries, and even schedule tours around the clock. That’s what Action2Call can do for your daycare center. With Action2Call, you’ll never miss another opportunity to welcome a new child into your daycare.
“These types of AI phone answering services are amazing. They handle all our calls professionally and book appointments for us. We’ve seen a 30% increase in new enrollments,” says the director of Happy Kids Daycare.
Find out How Action2Call Works:
How A2C Solves Daycare Pain Points
- Always Available: Action2Call offers a full-time human receptionist service that operates 24/7/365, even on holidays. This means no matter when a parent calls, they will always be greeted by a professional who can answer questions, take messages, and schedule appointments.
- Professional and Personalized Service: Our agents act as an extension of your daycare. They use a customized call script and can answer common questions about your daycare, such as fees, programs, and availability.
- Cost-Effective Solution: Hiring a full-time receptionist can cost around $2,700 per month, but Action2Call provides 24/7 coverage for much less! Never miss a call again for as low as only $0.50 per minute.
- Integration with CRM Systems: Action2Call can integrate with CRM systems like Keap, ensuring that no lead slips through the cracks. This means you can follow up with interested parents through email or SMS campaigns, increasing the chances of enrollment.
Real Results, Real Impact
Parents want to feel valued and heard, especially when choosing a daycare. By being the first to respond, your daycare has a 98% chance of winning over a new customer if contacted within the first 3 minutes. Compared to a 36% chance if you wait an hour, that’s a significant boost in your conversion rate.
“We used to miss calls all the time, especially during busy hours or after closing. Now with this technology, we’ve not only increased our enrollments but also improved our reputation. Parents know they can reach us anytime, and that gives them peace of mind,” adds the owner of Little Angels Daycare.
