Got Questions? We’ve Got Answers!
Got questions? We’ve got the answers! From the power behind our AI to why it’s a game-changer for your business, our FAQ page covers it all. Dive in and discover why Action2Call is the solution you’ve been waiting for!
Action2Call is an advanced conversational AI service that manages both inbound and outbound calls for your business, operating 24/7/365. Our services cover everything from answering incoming calls and scheduling appointments to making outbound calls for tasks like confirmations, survey questions, and webinar reminders. We also seamlessly integrate with your CRM system such as Keap, HighLevel, Active Campaign, GreenRope etc, ensuring you never miss a phone call or lead.
Yes, Action2Call is proud to be one of the first Retell AI Certified Development Partners. This pioneering partnership allows us to harness Retell AI's advanced conversational technology to provide innovative solutions for businesses. Through this collaboration, Action2Call delivers AI-powered call handling, seamless CRM integrations, and custom workflows that streamline customer interactions and enhance lead conversion. As an early certified partner, we ensure that our clients gain access to the very latest in AI-driven communication tools.
Action2Call leverages advanced AI-driven technology to manage calls and interactions on your behalf. Each conversational AI agent is fully customized to reflect the unique aspects of your business, creating a virtual "superstar" agent that knows everything about your products, services, and customer preferences.
Our AI agents go beyond just answering calls—they can respond to specific questions, take detailed messages, book appointments directly into your calendar, and much more. This personalized approach ensures that every customer interaction is handled with the same care and knowledge as if you were answering the call yourself, providing immediate, accurate, and highly effective customer engagement.
Inbound Services:
- 24/7 Customer Service Calls
- Appointment Scheduling
- Initial Contact - Virtual Receptionist
- Company Information Handling
Outbound Services:
- Follow-up Calls
- Confirmation Calls
- Workflow Action Calls (Action2Call)
Additional Features:
- After Hours & Weekend Support
- Message Taking
- Call Transfers
- CRM Integration
- Customized AI Solutions to reflect your specific business needs.
By using Action2Call, you can connect with your leads within seconds, ensuring you're the first to reach out and engage with them. Imagine turning every potential lead into a loyal customer within minutes of their inquiry. In a world where 82% of consumers expect an almost instant response, the speed at which you communicate can make or break your business. Don’t let missed calls or delayed responses cost you valuable opportunities—our service ensures you're always there, ready to convert inquiries into lasting customer relationships.
Action2Call is designed to serve a wide range of industries, including healthcare, legal, real estate, insurance, home services, and more. Our customizable solutions can be tailored to fit the specific needs of any business.
We offer four main plans: AI Connect Silver, AI Connect Gold, AI Connect Platinum, and AI Connect Custom. Each plan varies in features and pricing to suit different business sizes and requirements.
The AI Connect Silver plan includes 24/7 answering service, message taking, call transfer abilities, email and SMS notifications, and 250 minutes of call time per month. Additional minutes are billed at $0.60/minute.
The AI Connect Gold plan includes all features of the Silver plan plus outbound calling, CRM integration, and scheduling integration. It offers 1,000 minutes per month, with additional minutes billed at $0.55/minute.
The AI Connect Platinum plan offers all the features of the Gold plan with 2,000 minutes per month and the ability to handle more complex tasks. It’s ideal for larger businesses with higher call volumes.
The AI Connect Custom plan is a fully tailored solution that includes all features of the Platinum plan plus custom integrations, advanced analytics, and personalized support to meet your unique business needs.
Billing is based on the plan you choose, with a monthly subscription fee and charges for additional minutes used beyond your plan’s limit. All minutes are billed per second to ensure you only pay for what you use.
Yes, there is normally a setup fee for each plan, but we are currently offering this setup for free for a limited time. The setup includes full integration of our services with your existing systems.
We occasionally offer free trials or consultations to help you understand how Action 2 Call can benefit your business. Contact us to learn more about any current offers.
We use the most advanced AI technology, including large language models (LLMs) and specialized knowledge bases, to customize each AI agent to reflect your business perfectly. Our AI agents are not only designed to sound and interact like humans but are also tailored to know the ins and outs of your business. This allows them to engage in high-quality, personalized conversations that align with your brand’s voice and values. Whether it’s handling customer inquiries, scheduling appointments, or providing detailed information, our AI agents consistently deliver interactions that make your business shine.
Yes, Action 2 Call can integrate with popular CRM systems like Keap, HighLevel, and HubSpot, among others. We also offer custom integration solutions for other systems.
Getting started is simple! Schedule a free 30-minute consultation where we’ll demo how the service works and answer any questions you may have. From there if you like what you hear/see, we'll walk you through the onboarding process!
If you exceed your plan’s allotted minutes, additional minutes will be billed at the rate specified in your plan (e.g., $0.60/minute for Silver, $0.55/minute for Gold and Platinum).
Yes, you can upgrade or downgrade your plan at any time to better fit your business needs. Contact our support team to make any changes to your subscription.
No, Action 2 Call operates on a month-to-month basis, allowing you to cancel or change your plan at any time without penalties.
Our service operates 24/7/365, meaning we handle all calls, including after-hours, weekends, and holidays, ensuring your business is always available to customers.
We offer a Custom plan that can be tailored to meet the specific needs of your business, including custom integrations, advanced workflows, and more.
We take data security very seriously. All call data, transcripts, and recordings are securely stored and protected to ensure your business information and customer data remain confidential.
Yes, our service is scalable and can handle high call volumes, making it suitable for businesses of all sizes, from small startups to large enterprises.
You can access call transcripts, recordings, and more through our backend platform, HubFlo. HubFlo allows you to view your invoices, monitor your minutes used, and manage all your interactions in one convenient place.
Yes, we support multiple languages, as well as different accents, speaking styles, and speech speeds to match your brand's needs. For example, if you prefer a male voice with a standard American accent, our AI conversational agent can be changed from “Alyssa” with another agent, such as “Anthony”. This flexibility ensures that our service aligns perfectly with your business's unique requirements.
Our AI agents can make outbound calls to follow up with leads, confirm appointments, and perform other tasks. This capability also integrates seamlessly with delay timers, date timers, tag actions, or any other workflow actions in a CRM, such as Keap, HighLevel, and more. Outbound calling is included in the Gold and Platinum plans.
We offer customer support through our HubFlo client portal, ensuring all your needs are met efficiently. Gold, Platinum, and Custom plan subscribers benefit from even faster response times, with our support team readily available to assist with any issues you may encounter.
Yes, once you purchase a plan, we’ll send you a questionnaire designed to help us tailor the AI agent specifically to your business. This is your opportunity to provide all the details about your company and specify exactly what you want the bot to say. Using your responses, we’ll create an extensive knowledge base that transforms the bot into your superstar agent, perfectly aligned with your brand and needs.
Action 2 Call is ideal for any business that relies on timely communication with customers, especially those in lead-driven industries like real estate, home services, healthcare, and legal services.
You can cancel your service at any time through our HubFlo client portal. There are no cancellation fees, and your service will remain active until the end of your billing cycle. For more information visit our Terms of Service located at - https://www.jgrobomarketing.com/privacy-policy/